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GDPR

Want to save time on administration? Build trust with your customers? The GDPR add-on for Lime CRM eases your administration burden and increases the transparency of your business. The GDPR add-on includes extra functionality in Lime CRM, available to you and your colleagues, and a GDPR portal where your customers can see and manage their own personal data.

Features

With the GDPR add-on, you and your colleagues can:

  • Create and manage different consent types in Lime CRM.
  • Create a temporary web portal where the customer can access and manage his/hers personal data (see more information about the GDPR portal below).
  • Export all personal data stored about a specific customer.
  • “Delete” individual customers through data anonymization.
  • And more!

A customer accessing the GDPR portal can:

  • See his/hers personal data and other related information.
  • Update his/hers personal data and information. (What kind of data the customer can edit himself/herself is customizable, of course!)
  • See what consent he/she has given about storage of personal data. The customer can also revoke previously given consent and/or add consent for new purposes.
  • Export his/hers personal data as an Excel or JSON file.
  • Send a request to have his/hers data “deleted”. (This can be done in Lime CRM through data anonymization.)

Info

From Lime Technologies' side, we can advise regarding the technical functionalities, but not regarding the data itself, how to store or erase it etc. For that we recommend legal counseling if help is needed.

Info

This documentation discusses everything specific to this add-on. Please read the Add-on's FAQ for more general questions about add-ons.